FAQs

FAQs

Topic

  • All items purchased are shipped at no charge to the customer (US Shipments Only).

    All orders are shipped fully insured with either UPS or FedEx. All orders are shipped within 2 business days of receiving full payment.

    For shipments to Hawaii, Alaska, and International orders, ChronoNation uses FedEx.

    Question by: Dinosaur on Mar 9, 2016 11:24:40 PM
  • If you are dissatisfied with your purchase, ChronoNation offers a 30 day return policy for all orders. To find out more, please refer to our Return Policy page for more information.

    Question by: Dinosaur on Mar 9, 2016 11:31:52 PM
  • We are committed to assisting our customers. Our Customer Care Center is here to do everything to assist you with any questions you may have. We can be contacted via Phone, via Email, or via Live Chat with an actual site representative available to answer your questions instantly and efficiently.

    Question by: Dinosaur on Mar 9, 2016 11:35:12 PM
  • ChronoNation currently accepts the following credit cards: American Express, Visa, Mastercard, and Discover. In addition to a credit card payment, ChronoNation also accepts payments via Escrow.com and wire transfer.
    Please refer to our Privacy Policy section for more details.

    Question by: Dinosaur on Mar 9, 2016 11:22:10 PM
  • Your privacy and security are held with the utmost importance. We use a secure check-out system utilizing Authorize.net technology to ensure the safe transfer of personal and credit card information.

    To find out more, please refer to our Payment Policy for detailed information.

    Question by: Dinosaur on Jul 27, 2015 6:37:47 AM
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      Answer by: Linh on Jul 27, 2015 6:38:52 AM
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      Answer by: Linh on Jul 27, 2015 6:38:53 AM
  • ChronoNation.com places thousands of luxury items at your fingertips. There are a number of ways to browse through our catalog: by designer, by category, or by product. When you find an item of interest, you can view price, features, and detailed item information. You than can complete your purchase through our secure online check-out.Sed arcu velit, lacinia quis scelerisque sit amet, fringilla eu nibh. In in metus vel lacus fringilla mattis vitae at augue. Nullam malesuada, urna at scelerisque consequat, enim libero commodo enim, in malesuada purus erat ut ipsum. Nunc non justo odio, sed tempus turpis.
    Question by: Dinosaur on Jul 27, 2015 6:37:50 AM
  • ChronoNation offers a 2 year warranty on all timepieces purchased through our site. All Pre-Owned timepieces are covered for 6 months. Our warranty covers the original customer for defects under regular use such as: battery replacement, movement damage, or a result of manufacturer's defect.

    ChronoNation offers a lifetime warranty to the original customer on all jewelry pieces. The jewelry must be free of defects in materials and workmanship under normal wear.

    To find out more, please refer to our Warranty page for further details.

    Question by: Dinosaur on Mar 9, 2016 11:33:47 PM
  • ChronoNation will list merchandise on behalf of our client on our website. The client's item will be posted at a price agreeable to both parties. Once the item has been sold, the funds can be used by the client toward purchasing another item or a check will be issued.

    Please refer to our Consignment and Trade-In Program pages for further information.

    Question by: Dinosaur on Mar 9, 2016 11:30:20 PM
  • If you are unable to find what you are looking for on our site, we will.

    If there's any specific item you wish to purchase, but are unable to find it on ChronoNation.com, contact us, let us know what the item is, and we will seek that item for you. We want our customers to be satisfied and we will do everything to find the item at the best possible value.

    Question by: Dinosaur on Mar 9, 2016 11:26:09 PM
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